Tag: London

  • Porchester Hall, London

    Porchester Hall, London

    Address:

    Porchester Rd, London W2 5HS

    Website:

    Managed by multiple companies but this seems a reliable site:
    https://everyoneevents.com/ee-venues/london-events-venues/porchester-hall/

    Promotions:

    RevPro

    Step-free access?

    There are lifts to the event spaces inside the building.

    Seating available?

    Yes

    Wheelchair spaces provided?

    Yes

    Accessible toilets?

    Yes

    Car parking nearby?

    TBC but being central London, parking is likely to be difficult. The nearest step free tube station is Paddington which is 0.4 miles away.

    Air conditioning?

    TBC

    Helpful staff?

    TBC

  • Colour Factory, London

    Colour Factory, London

    Address:

    8 Queen’s Yard, London, E9 5EN

    Website:

    https://www.colourfactory.com

    Promotions:

    Fist Club

    Step-free access?

    Yes

    Seating available?

    General admission is mostly standing, but there are seats available for people with access needs.

    Wheelchair spaces provided?

    TBC

    Accessible toilets?

    Yes, and all toilets are gender neutral.

    Car parking nearby?

    The nearest pay-and-display is St Marks Gate, which does have some Blue Badge spaces. Street parking after 8pm may also be available nearby.

    Air conditioning?

    TBC.

    Helpful staff?

    Yes, and Fist Club is keen to make their shows as accessible as possible.

    Notes:

    Accessible tickets with free carer tickets are available, but you need to make sure you book via the venue rather than via the promotion.

    Email welfare@colourfactory.com and they’ll sort out any specific requirements you need.

    Strobe lighting is occasionally used but warning signs will be posted if so. Free disposable earplugs are also available at the bar.

  • O2 Arena, London

    O2 Arena, London

    Address:

    Peninsula Square, London, SE10 0DX

    Website:

    https://www.theo2.co.uk

    Promotions:

    All Elite Wrestling (for a one-off Forbidden Door show)

    Step-free access?

    Yes

    Seating available?

    Yes

    Wheelchair spaces provided?

    Yes

    Accessible toilets?

    Yes

    Car parking nearby?

    The O2 has its own car parks, all of which include Blue Badge spaces, and you can book these in advance.

    Air conditioning?

    Allegedly yes, though it’ll still get hot when there are large crowds present.

    Helpful staff?

    We’ve not heard good things.

    Notes:

    To book an accessible ticket, you’ll need an Access card. Instructions on the process of booking accessible tickets is detailed helpfully on the website, here.

    BSL interpreters are available, but you need to organise that at least 28 days in advance.

    You can only take in bags smaller than A4 in size, and food and drink aren’t permitted to be taken in.

    What people told us:

    “Entrance organisation is AWFUL. Venue staff are criminally unhelpful. The queues upon door time were just insane. It took me over an hour to get into the arena. I’d queued for 45 minutes already when the only help I was given was from the ‘Fan Angels’ who literally grabbed me out of the queue and took me to the front and right through security in intense leg pain.

    There is no disabled queue jump for ambulant disabled people with regular seats. Disabled seating places are so limited, it’s crazy. They essentially make you give up personal details (on their website) to even get considered for ‘disabled access status’ at the Arena, which you have to apply for well in advance!

    The stairs inside are steep and shallow. There’s also a hell of a lot of them. Barely accessible on crutches or if you’re wobbly. “

  • Chandler Hall, Lambeth

    Chandler Hall, Lambeth

    Address:

    15 Lambeth Walk, London, SE11 6DU

    Website:

    https://chandler-hall.com/

    Promotions:

    Pro Wrestling Ceasefire

    Step-free access?

    Yes

    Seating available?

    Yes

    Wheelchair spaces provided?

    Yes

    Accessible toilets?

    Yes

    Car parking nearby?

    There’s no obviously convenient place to park nearby, but it is about 0.7 miles away from Waterloo Station, which is an accessible station.

    Air conditioning?

    TBC

    Helpful staff?

    Yes

    Notes:

    PW Ceasefire are working really hard to be as accessible as possible, so if you have any questions or specific needs then reach out to them on socials – they’ll do what they can to help.

  • Electric Ballroom, London

    Electric Ballroom, London

    Address:

    184 Camden High Street, Camden, London, NW1 8QP

    Website:

    https://electricballroom.co.uk/disabled-access/

    Promotions:

    Progress

    Step-free access?

    Yes

    Seating available?

    Yes

    Wheelchair spaces provided?

    Yes

    Accessible toilets?

    Yes

    Car parking nearby?

    Oof. It’s on Camden High Street, so very handy for the London Underground, but not so much for arriving by car.

    Air conditioning?

    Yes

    Helpful staff?

    Yes

    What people told us:

    “Some Progress red shirts helped me get a chair to sit down on when I got pain in my legs and feet.”

    “I attended a Progress show where the same area of seating had to quickly vacate their seats and move out of the way (including as far back as 5 rows) due to either a match involving the chairs being thrown or a wrestler being thrown through almost the entirety of that particular seating section, which didn’t directly impact me as I wasn’t sat there but some patrons seemed to visibly find moving quickly either difficult or uncomfortable, with the only non-floor seating options being either standing on the balcony which required walking upstairs or being in the wheelchair accessible area. This could make it difficult for non-wheelchair using people with mobility issues to find anywhere they could watch the show without having to risk potential issues.”

    “They don’t allow ambulant disabled people on crutches to access the venue via the disabled door. There are steep stairs down to the ‘ground’ level and people are standing in the way of the remaining steps to get to floor seating. I fear that had I not got a seated ticket, I would’ve had to leave the venue.

    During the show, a wrestler dived into the crowd, people were told to move but, I can’t get up quickly! The spot was done before my body even let me think about standing and my legs were squashed by people and chairs.

    Later on, I fell to the ground during the main event entrances and not even people in attendance helped me. I blacked out for a moment. Some people shook their heads and sneered at me, I assume they thought I was drunk/high. I crawled, embarrassed and in pain, to my feet, on a beer soaked floor by myself with only my slippy crutches to help.

    I was very VERY disappointed in the venue with their regard to ambulant disabled people. That regard, was sadly, none. No wheelchair? Not our problem.

    Ta rah Electric Ballroom. Never again.”

  • Merton Arts Space Wimbledon, London

    Merton Arts Space Wimbledon, London

    Address:

    35 Wimbledon Hill Rd, London SW19 7NB

    Website:

    https://www.merton.gov.uk/leisure-recreation-and-culture/hallhire/merton-arts-space

    Promotions:

    Purpose

    Step-free access?

    Yes

    Seating available?

    Yes

    Wheelchair spaces provided?

    Yes

    Accessible toilets?

    Yes

    Car parking nearby?

    The closest car park is St George’s Road, which is approx 0.1 miles away and offers designated Blue Badge parking spaces.

    Air conditioning?

    TBC

    Helpful staff?

    Yes

  • Big Penny Social, London

    Big Penny Social, London

    Address:

    1 Priestley Way, London, E17 6AL

    Website:

    https://bigpennysocial.co.uk/

    Promotions:

    EVE

    Step-free access?

    Yes

    Seating available?

    Yes

    Wheelchair spaces provided?

    Yes

    Accessible toilets?

    Yes

    Car parking nearby?

    Not really. Being in London, usual struggles apply. The nearest station is Blackhorse Road, which has step-free access to the London Overground but not the underground. The nearest step-free underground station is Tottenham Hale which is 1.3 miles away.

    Air conditioning?

    No

    Helpful staff?

    Yes

    What people told us:

    “I know that the EVE promotors really considered accessibility when picking a venue.”

    “Fantastic staff, gender neutral bathrooms, free sanitary products and a place where I, as a woman, feel very comfortable in attending alone.

    Security on the door, and a nice big space to chill before a show. 10/10 venue.”

  • Crystal Palace Sports Centre, London

    Crystal Palace Sports Centre, London

    Address

    Crystal Palace National Sports Centre, SE19 2BB

    Website:

    http://www.better.org.uk/leisure-centre/london/crystal-palace/crystal-palace-national-sports-centre

    Promotions:

    RevPro

    Step-free access?

    Yes

    Seating available?

    Yes

    Wheelchair spaces provided?

    Yes

    Accessible toilets?

    Yes

    Car parking nearby?

    The venue has a 250-space car park, with 10 dedicated accessible parking spaces.

    Air conditioning?

    TBC

    Helpful staff?

    TBC

    What people told us:

    “Not particularly easy to get to seating if it’s in the tiers. Steps are steep and shallow. Seats on west and east tiers are literally panels of plastic on plaster bleachers, north and south tiers are also quite hard plastic. Not at all comfortable. Especially if you have lower back pain issues. Disabled loos are right at the front of the building which is no good if you’re not great at stairs or distance, particularly if you gotta go.

    Security let me queue jump as on crutches. I’d already been queuing for an hour at that point and was very tired physically.”

    “Crystal Palace Sports Centre has seating so cramped it made me feel claustrophobic and I nearly had to leave”

    “Crystal Palace National Sports Centre has tiered seats that are completely unsuitable for anyone with mobility issues or chronic pain. Even as someone able-bodied they were agony after about 15 minutes!”

  • York Hall, London

    York Hall, London

    Address:

    5 Old Ford Rd, London, E2 9PJ

    Website:

    www.be-well.org.uk/centres/york-hall-leisure-centre/

    Promotions:

    RevPro

    Step-free access?

    Yes, there’s a wheelchair lift to the side of the entrance.

    Seating available?

    Yes

    Wheelchair spaces provided?

    TBC

    Accessible toilets?

    Yes

    Car parking nearby?

    York Hall itself has accessible parking, but other than that, the nearest public parking is almost a mile away.

    Air conditioning?

    No – and it can get extremely hot in there.

    Helpful staff?

    In the past, we’ve seen a lot of complaints about the security staff provided by York Hall, including comments that they refused to let people take necessary medications in with them.

    More recently, people have reported having better experiences (not having sunscreen or medication confiscated, for example) so let’s hope this means things will be better in future.

  • Copper Box Arena, London

    Copper Box Arena, London

    Address:

    Queen Elizabeth Olympic Park, Stratford, London, E20 3HB

    Website:

    https://copperboxarena.org.uk/

    Promotions:

    RevPro

    Step-free access?

    Yes, there’s level access into the building (via automatic doors that open outwards).

    Seating available?

    Yes

    Wheelchair spaces provided?

    Wheelchair users have a designated accessible seating area.

    Accessible toilets?

    Yes.

    Car parking nearby?

    There are 10 blue badge bays outside the venue, plus 40 standard bays. There’s also a multi-storey car park nearby.

    Air conditioning?

    TBC

    Helpful staff?

    TBC

    What people told us:

    “Copper Box had designated wheelchair seats and was an open enough space for me to feel confident moving around without my carer always there.”

    Other info:

    The venue is registered accessible, with accessible changing rooms as well as bathrooms. Accommodations are available for service dogs.