Address:

Mary Ann Street, Cardiff, CF10 2EQ

Website:

https://www.utilitaarenacardiff.co.uk

Promotions:

AEW

Step-free access?

The arena has designated disabled entry with a ramp.

Seating available?

Yes

Wheelchair spaces provided?

Yes

Accessible toilets?

Yes. There are two disabled toilets in the main arena space and two upstairs accessible via a lift. They also have a policy of not challenging which toilet people use on the basis of gender.

Car parking nearby?

Per the venue’s website, there are lots of multi-storey car parks nearby, and they’ve helpfully indicated how many disabled spaces are available in each:

Rapports NCP – 3 disabled spaces
St David’s – 120 disabled Spaces
John Lewis – 21 disabled spaces
Pellet Street NCP – 8 disabled spaces
Adam Street NCP – 20 disabled spaces
Westgate Street NCP – 4 disabled spaces

Air conditioning?

TBC

Helpful staff?

Event-specific staff all get basic training on helping people with accessibility needs, while permanent venue staff get more extensive training.

Other info:

Accessible tickets can be booked from the venue’s events page, with companion/carer tickets available (subject to availability). This video might be helpful – it also shows how to access the arena from different car parks, and where the drop-off point on Tredegar Street is.

They have quiet areas for people who might get overstimulated – these aren’t signposted, but there are quieter areas that you can ask to use.