No. Because it’s a listed building, no accommodations can be made to allow for wheelchair access.
The venue’s website states that assistance can be offered helping customers up and down the stairs, if it’s safe to do so.
Seating available?
Reserved seating is available on request – email in advance to arrange it.
Wheelchair spaces provided?
The venue is not wheelchair accessible.
Accessible toilets?
TBC
Car parking nearby?
Very limited street parking around the venue. Pritchard Street Arch 24-hour car park is approx 0.4 miles away.
Air conditioning?
TBC
Helpful staff?
TBC
Other info:
A Carers Ticket Scheme is available but with very specific requirements: if you require full time assistance you can claim a complimentary ticket for your personal carer/assistant, but you will need to provide them with recent DLA letters showing your current level of care or mobility.
They will also discuss access requirements if you are not in receipt of DLA – again, you’ll have to email in advance. The scheme is run on a first come, first served basis, so get in touch early for busy shows.
There’s an accessible toilet in the main venue, but you need to ask a member of security or someone at the bar for the key.
Car parking nearby?
It’s next to the Barracks multi-story car park, which has several shopmobility parking spaces available. The car park level 1a also has an accessible bridge to Hertford Street, right next to the venue entrance.
Air conditioning?
TBC
Helpful staff?
The website promises there’ll be First Aid trained bar and security staff on duty for all events.
The front of the building has a drop-curb, and the venue has a wide entrance, plus a large front door to the cafe and main reception. Hallways are wide with ramps for wheelchairs, and double doors to both main halls and the main hall reception area.
Seating available?
TBC
Wheelchair spaces provided?
TBC
Accessible toilets?
There’s an accessible toilet with a hoist available (personal carer required).
Car parking nearby?
No dedicated car park. Limited parking directly outside, with street parking nearby. There’s a 15-minute drop-off point next to the bus stop outside.
Air conditioning?
TBC
Helpful staff?
TBC
What people told us:
“Cathays Community Centre has great accessibility.”
