Address:
Peninsula Square, London, SE10 0DX
Website:
Promotions:
All Elite Wrestling (for a one-off Forbidden Door show)
Step-free access?
Yes
Seating available?
Yes
Wheelchair spaces provided?
Yes
Accessible toilets?
Yes
Car parking nearby?
The O2 has its own car parks, all of which include Blue Badge spaces, and you can book these in advance.
Air conditioning?
Allegedly yes, though it’ll still get hot when there are large crowds present.
Helpful staff?
We’ve not heard good things.
Notes:
To book an accessible ticket, you’ll need an Access card. Instructions on the process of booking accessible tickets is detailed helpfully on the website, here.
BSL interpreters are available, but you need to organise that at least 28 days in advance.
You can only take in bags smaller than A4 in size, and food and drink aren’t permitted to be taken in.
What people told us:
“Entrance organisation is AWFUL. Venue staff are criminally unhelpful. The queues upon door time were just insane. It took me over an hour to get into the arena. I’d queued for 45 minutes already when the only help I was given was from the ‘Fan Angels’ who literally grabbed me out of the queue and took me to the front and right through security in intense leg pain.
There is no disabled queue jump for ambulant disabled people with regular seats. Disabled seating places are so limited, it’s crazy. They essentially make you give up personal details (on their website) to even get considered for ‘disabled access status’ at the Arena, which you have to apply for well in advance!
The stairs inside are steep and shallow. There’s also a hell of a lot of them. Barely accessible on crutches or if you’re wobbly. “
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